The System Administrator will maintain the essentials such as Windows server operating systems, on premise business applications and cloud hosted services. Assist managed services with network (LAN, WAN), server and VOIP diagnoses support. Assist Tier II service desk technicians with escalated service requests. Assist Director of Virtual Systems with technical design, planning and implementation for our organizations IT systems.
Outline of Responsibilities
Manage day-to-day support requests through ticketing portal.
Active Directory and Group Policy Management administration.
Exchange email and Mimecast secure gateway administration.
Install, configure and manage virtual Windows servers and desktops within VMware vCenter.
Manage Azure account and Office 365 applications.
Manage virus/malware protection for servers and endpoints.
Assist with managing AirWatch email for employee owned devices.
Develops and execute plans for system and software upgrade procedures.
Serve as backup datacenter administrator for primary and remote locations.
Conduct routine hardware and software audits of servers to ensure compliance with established HIPAA/PCI compliance standards, policies and configuration guidelines.
Serve as backup support for production system backups and offsite replication.
Assist with managing AlienVault SEIM and SourceFire IDS/IPS
Backup contact for third party manage services, both VoIP and Data networks.
Assist with annual capital and operating budgets for Information Technology.
Investigate and assist with the decision making process for new technologies.
Develop appropriate documentation for IT policies and procedures.
Other duties as assigned.
Minimum five years of Windows Server 2008-2019 experience and Exchange 2010-2019 administration. Proficiency in Active Directory in a 2008-2019 environment; Microsoft Certified IT Professional preferred. VMware Horizon/Citrix virtual desktop experience preferred. Enterprise Storage and VMware experience is a plus. Will require occasional service needs outside of normal business hours.
Equal Opportunity Employer – race, sex, veteran or disability status, gender identity, sexual orientation
The Illinois Health and Hospital Association (IHA), with offices in Chicago, Naperville,
Springfield, Brookfield, Wisconsin and Washington D.C., represents more than 200 hospitals
and health systems as they care for their patients and communities. Its members range from
major academic medical centers and teaching hospitals that train tomorrow’s doctors and
nurses, to community hospitals that transform advances in medicine and technology into better
lives for patients, to rural and critical access facilities that bring high-quality patient care to the
less populated regions of Illinois, to specialty institutions that care for patients in need of
behavioral health, long-term care, or rehabilitation services.
Since IHA was formed in 1923 (and combined with MCHC in January 2016 to form an
integrated, statewide organization), its mission has been to strengthen and unite hospitals and
make high-quality, affordable health care available to all Illinois residents at the right time and in
the right setting. To make this possible, IHA advocates for a redesigned health system and
sustainable funding -- including new models of healthcare delivery and payment -- that support
the ...Triple Aim of healthcare.
IHA’s core role is to be the trusted voice, resource and partner for Illinois hospitals representing
their interests at the local, state and national levels to ensure sustainable resources, the highest
level of quality care and transformation of healthcare delivery. In addition to its advocacy and
policy work on behalf of its members, IHA provides innovative business and performance
solutions, services and tools, including patient care and quality improvement initiatives and
collaboratives, data analytics, purchasing and insurance services. IHA also provides a
comprehensive portfolio of educational programs for members on critical healthcare issues and
The President & CEO and a Board of Trustees of 23-28 members, direct IHA advocacy and
member priorities. Member forums for safety net hospitals, small and rural hospitals, behavioral
health, investor-owned hospitals, and volunteers, as well as councils and task forces, provide
members opportunities to participate in the Association’s policy development process.