POSITION SPECIFICATION Position Delivery Manager Company Fiserv Inc. Location Remote, North America Reporting Relationship The Delivery Manager will report directly to the Manager of Portfolio & Delivery Management, APS Website www.opensolutions.com
COMPANY BACKGROUND/CULTURE Fiserv Inc. was founded by professionals with in-depth experience in financial services, enterprise data management, system design and technology. The Fiserv team envisioned a better way for institutions to operate using relational database technology to promote more dynamic customer relationships. Our enabling platform can provide new avenues for cost savings opportunities to diversify products and offer new ones. Our relational technologies give financial institutions the ability to offer new products and services to better compete in today's ever-changing market environment.
Fiserv Inc. offers a fully featured strategic product platform that integrates core data processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting tools, imaging, Check 21, digital document, interactive voice response, technology services, and payment and loan origination solutions. Fiserv' full suite of products and services allows banks, thrifts, credit unions and financial service providers to better compete in today's aggressive financial services marketplace and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.
Our enterprise applications are structured around the functional processes of our clients' institution to improve customer relationship management, reporting, technology integration and operations. With our single integrated platform, an institution's clients are represented as people, not numbers, so personnel can see the entire relationship at a glance and offer seamless, real-time transactions and service through all access channels.
The Portfolio & Delivery Management Team within Fiserv' Account Processing Solutions organization is comprised of seasoned technical professionals and engineers, whose mission is to provide direction, leadership, and capability for all Account Processing product releases throughout the year. We interface in a matrixed fashion with APS Product Development teams, our Product and Client facing business partners, and with greater Fiserv.
We are seeking an experienced Portfolio & Delivery Manager to join a team of program managers who specialize in managing complex product portfolio end-to-end , from the moment an enhancement request comes through the door till the very end when it is deployed to production. This is a senior role, in charge of coordinating closely with product managers, R&D leaders and all other key stakeholders within the application development chain. You'll be bringing your years of experience to bear to solve challenging program management problems quickly and cleanly, ensuring that the team remains on schedule and that all internal and external collaborations are managed.
Manage from inception of ideas thru delivery utilizing Agile methodologies. Coordinate internal project/program management, strategy, reporting, development and quality resources, and serve as a primary point of contact for internal clients and external partners. The primary focus of this candidate will be on managing a group of product portfolios within our DNA ecosystem. These portfolios will range from small to large, complex.
Responsible for inception process, demand planning and governance, resource and budget management, delivery management and risk management. Assume responsibility for tracking and reporting on budget and success criteria of the initiative.
Interface directly with the technical teams, senior leadership, and business partners.
QUALIFICATIONS: * Candidates must have 5+ years of experience
Internal Number: R-10249470
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.