Join the Coverys Product & Service Development team!
The Product Systems Analyst gathers business requirements and validates product-related system changes to help ensure that insurance products, correspondence and related internal resources are produced in compliance with state regulations. Works with interdepartmental teams on formatting and design of forms and endorsements, documentation and validation of changes to the document generation and review systems, testing of new products, and support of the Underwriting staff.
Our preference is for this person to sit in one of our three offices (Boston, MA; East Lansing, MI or Omaha, NE).
Essential Duties & Responsibilities
Manage policy issuance system workflows and staff access
Write and maintain business requirements for new or modified products and policy issuance by consulting with the Product Development team
Work with IT, Actuarial and Underwriting to optimize implementations
Maintain policy document templates and template logic
Perform user acceptance testing and regression testing for issuance-related system updates
Perform user acceptance testing for template changes and resource updates
Adhere to team processes while making recommendations for improvements
Maintain automated product resources including web forms, lookup tables and Tableau dashboards
Assist in Product Development and Underwriting projects as needed
Creation and formatting of documents for staff utilization and reference
Provide training to business units on internal resources
Provide training to Underwriting on the policy issuance process
Education, Experience, Competencies & Values
Bachelor's degree (B.A./B.S.) from a four-year college or university preferred; or three to four years related experience and/or training; or equivalent combination of education and experience
Willing to complete requirements of the RPLU or CPCU designation.
Knowledge of and experience in insurance is preferred.
One to two years' experience working on system projects involving business and/or technical requirements gathering and user acceptance testing
Proven analytical, decision making and problem-solving abilities
Ability to learn new processes, applications, systems and workflow concepts – the employee will be required to become proficient in the use and understanding of the Company's core underwriting operating systems
Demonstrated success working independently and with cross-functional teams
Strong attention to detail, process, deadlines and quality results.
Strong communication skills, both verbal and written.
Ability to interact with a wide variety of clients, both internal and external.
Self-motivated to develop unique approaches to special projects.
Preferred experience working with SQL server databases including writing scripts
Additional Salary Information: Competitive Base Salary, Performance Based Bonus, Full Benefits Package (effective day one)
Internal Number: R22-261
Coverys is a nationally recognized medical professional liability insurer and a leader in helping the medical community address the challenges of healthcare delivery in today’s rapidly changing landscape. In a world of distractions, Coverys is committed to helping healthcare providers and administrators focus on what matters most—providing superior patient care and improving the health of their communities.