| BradyPlus, a distribution company with over $2.5 billion in revenue, is bringing together leading brands from the facility supplies, packaging solutions, and specialty products industries. We are building a national platform that will enable us to leverage product knowledge, category expertise, and local presence to help make buildings cleaner and more sustainable, people safer, and operations more productive, every day. Our portfolio of companies includes North American, WAXIE, SEPG, Daycon, North Woods, PJP, Johnston, Next-Gen, Swish White River, Valley Janitor Supply, Weiss Bros., General Chemical & Supply, Bio-Shine, ATRA Janitorial Supply, Sigma Supply of North America, American Paper & Supply Company, Hughes Enterprises, and NVISION. BradyPlus employs more than 3,000 associates, operates seventy-two distribution centers, and supports more than 72,000 customers. At BradyPlus, our focus is on creating greater efficiencies and scale with a high-touch, customer-first approach. We have combined the expertise of local consultants and sales teams with a wider portfolio of products and deeper category knowledge. We work both nationally and regionally to ensure responsiveness to the industry’s toughest challenges, and we deliver a more efficient and streamlined distribution model on behalf of our customers. Position Overview The purpose of this position is to manage a book of accounts’ receivable balances to a reduce past due balances by contacting customers (phone, email), developing solid internal and external business relationships, researching, and expeditiously correcting various issues and to maximize cash collected against weekly targets. Responsibilities Include: - Actively and professionally collecting on past-due invoices primarily through meaningful phone contact and appropriate use of email as a means of providing supporting documentation.
- Reviews accounts receivable credit balances for processing refunds or applying to outstanding balances.
- Ability to work high volume of customer transactions with high-level accuracy.
- Review orders on-hold due to credit limit and/or risk and advise appropriate course of action.
- Ability to multi-task and work efficiently within a team setting to resolve pricing, invoicing, and collection issues.
- Research and resolve payment discrepancies, duplicate payments, over payments and short payments.
- Monitor and notate customer accounts in the system for delayed or non-payments, collection status, financial position, internal support requests and customer communications.
- Research, request and obtain proof of deliveries as needed from vendors and/or internal document repositories.
- Work independently to develop and perform daily tasks to achieve desired results.
- Other duties and projects as assigned by management.
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