| At the American Public Power Association (APPA), we serve as the voice of not-for-profit, community-owned utilities that power 2,000 towns and cities nationwide. We represent public power before the federal government to protect the interests of the more than 54 million people that public power utilities serve, and the 96,000 people they employ. We advocate and advise on electricity policy, technology, trends, training, and operations. Help us continue to achieve our mission for our members and the communities they serve! At APPA, we strive to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and feels valued. We have an exciting opportunity for a Senior Director, Information Technology to lead the association’s overall IT strategy to implement secure systems that scale for future growth and technology needs. The Senior Director will direct all aspects of the association’s day-to-day IT operational activities to ensure systems, policies, procedures, and support organizational priorities and overall IT strategy. The Senior Director, Information Technology supervises in-house IT Manager and APPA’s information technology managed service provider. This is a hybrid position which requires the incumbent to reside in the Washington, DC metropolitan area and come into the office a minimum of two to three days each week (with Tuesdays being a mandatory day). Responsibilities: - Collaborate with senior leadership in developing the association’s overall IT strategy to align with its business objectives.
- Develop, implement, communicate, and continuously assess the effectiveness of enterprise-level governance, policies, procedures, standards, guidelines, and best practices within the framework of an IT governance structure (e.g., NIST, COBIT).
- Responsible for developing and managing IT operational and capital budgets.
- Oversee association’s technical projects, including business requirements gathering, project planning, implementation.
- Responsible for enterprise identify management to include provisioning and deactivating user accounts, authentication protocols, and system and access authorization.
- Provide guidance for all IT operational and project-related activities as needed to fulfill departmental and organizational objectives.
- Consult with stakeholders on project management for internal technology projects, including requirements analysis, level of effort, and budget estimates.
- Manage vendor relationships and oversee administration of vendor and consultant contracts and service agreements.
- Provide high-touch customer service to employees at all levels and external vendors and consultants.
- Manage outsourced helpdesk and managed service provider (MSP).
- Ensures the integrity, availability, and security of hardware, software, and data through establishing and enforcing association policies and procedures.
- Works with the Database and Data Analysis teams to ensure the integrity and security of a Salesforce-based association management system (AMS), other data systems, and cross-system integration.
- Carries out other duties as assigned in support of APPA and its mission.
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