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Scope of PositionResponsible for identifying, remediating and communicating issues and needs pertaining to the Service Delivery environment at the medical center. The Service Delivery Team within BTS is committed to assisting The Ohio State University Wexner Medical Center (OSUWMC) and its patients. Position SummaryAssists in the support and maintenance of the desktop, telephony, video and other related peripheral equipment at OSUWMC. Technical duties typically include the installation, monitoring and service of hardware, software and peripherals at the whole unit or individual component level at OSUWMC. These duties may include CMDB database updates for end user devices. Pro
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