IT@JH Networking, Telecom, & Data Center is seeking an Associate Network Technician. With guidance and direction, diagnose and troubleshoot basic network, device, and data communications problems, install and replace network or other hardware, software and cabling, diagnose basic problems, perform and verify basic switch configuration tasks. May participate and contribute in technical discussions that involve basic infrastructure enhancements. Under guidance, interface with customers to understand their needs and articulate those needs to others. This position is also responsible for the installation, maintenance, ongoing technical support and administration of the organizations network service provision suite to include Data Center networking, workstation networking, wireless ne