{"21382151":{"jobPath":"/jobs/21382151/full-msk-practice-is-waiting-for-you-in-connecticut-leadership-roles-available","source":"naylor","job":"21382151","jobTitle":"Full MSK Practice is waiting for you in Connecticut! Leadership Roles Available!"},"1a124168430306004211520a06064e2a044e150f0c012868444f48161c0b4401520a1c184e2a044e150f0c0128665c434c030a1c25314e04010f0b0217491a0f6b305349585f5e010c1b551d541a6959585e52-b07e0d0ae5478644a31a08ee1d936513":{"location":"Southington, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1a124168430306004211520a06064e2a044e150f0c012868444f48161c0b4401520a1c184e2a044e150f0c0128665c434c030a1c25314e04010f0b0217491a0f6b305349585f5e010c1b551d541a6959585e52/b07e0d0ae5478644a31a08ee1d936513.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Sterling National Bank","salary":"$120000 - 135000 per year","summary":"-solving skills. Excellent communication and interpersonal skills. Relevant certifications (e.g., CISSP, CISM, CEH...","source":"careerjet","job":"1a124168430306004211520a06064e2a044e150f0c012868444f48161c0b4401520a1c184e2a044e150f0c0128665c434c030a1c25314e04010f0b0217491a0f6b305349585f5e010c1b551d541a6959585e52-b07e0d0ae5478644a31a08ee1d936513","posted":"29-May-25","jobTitle":"Manager Cybersecurity Engineering"},"21364005":{"jobPath":"/jobs/21364005/security-officer","source":"naylor","job":"21364005","jobTitle":"Security Officer"},"21395226":{"jobPath":"/jobs/21395226/director-of-security-and-safety","source":"naylor","job":"21395226","jobTitle":"Director of Security and Safety"},"1319417e480a0601555461160c081a47245307070a1a4b5f582f64304f2f5210491748320b090c4f066a20270a6a484944104f2f54074f0001001a026769204828064e42492f7e010107480600221b1201040c41000d684b1c180e-378e2f99cee311ea33d66824e9777830":{"location":"New Haven, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1319417e480a0601555461160c081a47245307070a1a4b5f582f64304f2f5210491748320b090c4f066a20270a6a484944104f2f54074f0001001a026769204828064e42492f7e010107480600221b1201040c41000d684b1c180e/378e2f99cee311ea33d66824e9777830.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Cbiz","salary":"$88000 per year","summary":" CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager) or CISSP (Certified Information...","source":"careerjet","job":"1319417e480a0601555461160c081a47245307070a1a4b5f582f64304f2f5210491748320b090c4f066a20270a6a484944104f2f54074f0001001a026769204828064e42492f7e010107480600221b1201040c41000d684b1c180e-378e2f99cee311ea33d66824e9777830","posted":"09-May-25","jobTitle":"Senior Associate | IT Audit - National Attest Office"},"1a1e41694403061a4618002507130b091649171b6b37434c54594c086d284806450d1b080d1467691a0b00174f45492f7f011c1e481a44061a6056525d16-850ebbde0b199401f12a51ea00a313ee":{"location":"Greenwich, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1a1e41694403061a4618002507130b091649171b6b37434c54594c086d284806450d1b080d1467691a0b00174f45492f7f011c1e481a44061a6056525d16/850ebbde0b199401f12a51ea00a313ee.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Interactive Brokers","salary":"","summary":") Professional Qualifications Relevant certifications such as GCFA, GCIH, GCIA, CISSP, CISM, EnCE, CCFP or similar advanced...","source":"careerjet","job":"1a1e41694403061a4618002507130b091649171b6b37434c54594c086d284806450d1b080d1467691a0b00174f45492f7f011c1e481a44061a6056525d16-850ebbde0b199401f12a51ea00a313ee","posted":"15-May-25","jobTitle":"Digital Forensics/Incident Responder"},"1819416f581706004207534327110b1504541d0707002868525f5d0b1d0f5311002c18041c0611491b061a71655b585f4c1006014907002f0d000a65374519071d160a69485e440a0a1d5476630c1a110115045411482b06594253485e176e5d1046-0185e2d3c0bbb90ee356881a40f960a4":{"location":"Connecticut","jobPath":"https://jobviewtrack.com/en-gb/job-1819416f581706004207534327110b1504541d0707002868525f5d0b1d0f5311002c18041c0611491b061a71655b585f4c1006014907002f0d000a65374519071d160a69485e440a0a1d5476630c1a110115045411482b06594253485e176e5d1046/0185e2d3c0bbb90ee356881a40f960a4.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Raytheon Technologies","salary":"","summary":" Cyber and/or risk management certifications (e.g. CISM) What We Offer: Whether you’re just starting out on your career...","source":"careerjet","job":"1819416f581706004207534327110b1504541d0707002868525f5d0b1d0f5311002c18041c0611491b061a71655b585f4c1006014907002f0d000a65374519071d160a69485e440a0a1d5476630c1a110115045411482b06594253485e176e5d1046-0185e2d3c0bbb90ee356881a40f960a4","posted":"15-Jun-25","jobTitle":"Corporate Cyber Business Operations Lead (Remote)"},"1b4a417f4417044e631d52060b15011567691a0e0601474a4944420a4f3c4e074b61210f0808174d151c001c440b79445f010c1a4806222701130b04114f066a3b1a59403c151a545e-d24a62371f070922967e56a5d3f35ad3":{"location":"Stamford, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1b4a417f4417044e631d52060b15011567691a0e0601474a4944420a4f3c4e074b61210f0808174d151c001c440b79445f010c1a4806222701130b04114f066a3b1a59403c151a545e/d24a62371f070922967e56a5d3f35ad3.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Sterling National Bank","salary":"$150000 - 175000 per year","summary":" preferred CISA, CRISC, CISSP or other auditing or risk management certification preferred Strong risk management skills...","source":"careerjet","job":"1b4a417f4417044e631d52060b15011567691a0e0601474a4944420a4f3c4e074b61210f0808174d151c001c440b79445f010c1a4806222701130b04114f066a3b1a59403c151a545e-d24a62371f070922967e56a5d3f35ad3","posted":"28-May-25","jobTitle":"Director, Information Risk"},"21368072":{"jobPath":"/jobs/21368072/it-business-systems-analyst-3","source":"naylor","job":"21368072","jobTitle":"IT, Business Systems Analyst 3"},"4918416e42161f0155155406482000060959071c6b20580b7c434c08161d537661160c081a47244e150410005e297c434c08161d537661160c081a665d154d5d-61d5f9e3e2ada018064ddd9410a0ad1a":{"location":"Hartford, CT","jobPath":"https://jobviewtrack.com/en-gb/job-4918416e42161f0155155406482000060959071c6b20580b7c434c08161d537661160c081a47244e150410005e297c434c08161d537661160c081a665d154d5d/61d5f9e3e2ada018064ddd9410a0ad1a.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"CVS Health","salary":"$46988 - 112200 per year","summary":" designations such as CPA, CIA, CISA, etc., or measured progress in achieving such designation. Strong analytical, deductive...","source":"careerjet","job":"4918416e42161f0155155406482000060959071c6b20580b7c434c08161d537661160c081a47244e150410005e297c434c08161d537661160c081a665d154d5d-61d5f9e3e2ada018064ddd9410a0ad1a","posted":"11-Jun-25","jobTitle":"Sr Analyst-Corporate Audit"},"131b417e480a06015554650d0f0800020052763b0c1d43444f0d6c0a0e025e0049001b632b0902491a0d0c0128785843440b1d6c661a410f1115070416214c5d5046-5997d5b1a39a9b53afdaaddeb590b1ce":{"location":"Hartford, CT","jobPath":"https://jobviewtrack.com/en-gb/job-131b417e480a06015554650d0f0800020052763b0c1d43444f0d6c0a0e025e0049001b632b0902491a0d0c0128785843440b1d6c661a410f1115070416214c5d5046/5997d5b1a39a9b53afdaaddeb590b1ce.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"The Hartford","salary":"$117200 - 175800 per year","summary":", computer science, computer engineering, data science or related areas. Professional certifications (such as CIA, CPA, or CISA...","source":"careerjet","job":"131b417e480a06015554650d0f0800020052763b0c1d43444f0d6c0a0e025e0049001b632b0902491a0d0c0128785843440b1d6c661a410f1115070416214c5d5046-5997d5b1a39a9b53afdaaddeb590b1ce","posted":"11-Jun-25","jobTitle":"Senior Analytics Engineer"},"21231262":{"jobPath":"/jobs/21231262/it-support-technician","source":"naylor","job":"21231262","jobTitle":"IT Support Technician"},"21370944":{"jobPath":"/jobs/21370944/it-software-engineer-3","source":"naylor","job":"21370944","jobTitle":"IT, Software Engineer 3"},"21349550":{"jobPath":"/jobs/21349550/associate-director-security-operations-center","source":"naylor","job":"21349550","jobTitle":"Associate Director, Security Operations Center"},"181f417e480a06015554720a1b0a4e2a044e150f0c0128785843440b1d4e6a154e020f041c6537490703493e4b455c4a48166d2d481a5411070d1d4728411a090e1658296f445e0f4f2d481a5411070d1d665d164158-477d5d6264d70f9dfc0193f3ac94bb35":{"location":"Norwalk, CT","jobPath":"https://jobviewtrack.com/en-gb/job-181f417e480a06015554720a1b0a4e2a044e150f0c0128785843440b1d4e6a154e020f041c6537490703493e4b455c4a48166d2d481a5411070d1d4728411a090e1658296f445e0f4f2d481a5411070d1d665d164158/477d5d6264d70f9dfc0193f3ac94bb35.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"OpenTable","salary":"$140000 - 180000 per year","summary":". CPA, CIA, and/or CISA certifications. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and G Suite...","source":"careerjet","job":"181f417e480a06015554720a1b0a4e2a044e150f0c0128785843440b1d4e6a154e020f041c6537490703493e4b455c4a48166d2d481a5411070d1d4728411a090e1658296f445e0f4f2d481a5411070d1d665d164158-477d5d6264d70f9dfc0193f3ac94bb35","posted":"14-May-25","jobTitle":"Senior Manager, Risk and Controls"},"4b1a416443100a1c49154c4329140a0e110026011a180a665c434c030a1c2539410d09060b1545691a1c0c01444a510d6c110b075376650d1c041c171749070d49214358560d6005010f40115261210f1a02174e150449325f4f54592f36061d4c546d020600090217214c5d5046-2b9260ef8e4e71884c474a7edbd78d45":{"location":"Hartford, CT","jobPath":"https://jobviewtrack.com/en-gb/job-4b1a416443100a1c49154c4329140a0e110026011a180a665c434c030a1c2539410d09060b1545691a1c0c01444a510d6c110b075376650d1c041c171749070d49214358560d6005010f40115261210f1a02174e150449325f4f54592f36061d4c546d020600090217214c5d5046/2b9260ef8e4e71884c474a7edbd78d45.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Sterling National Bank","salary":"$105000 - 125000 per year","summary":" department, including but not limited to CPA, CIA, CISA, CFA, CERP. High level of integrity and commitment to ethical standards...","source":"careerjet","job":"4b1a416443100a1c49154c4329140a0e110026011a180a665c434c030a1c2539410d09060b1545691a1c0c01444a510d6c110b075376650d1c041c171749070d49214358560d6005010f40115261210f1a02174e150449325f4f54592f36061d4c546d020600090217214c5d5046-2b9260ef8e4e71884c474a7edbd78d45","posted":"03-May-25","jobTitle":"Internal Audit Manager- Enterprise Risk"},"1249416e5f010b075354720a1b0a4e230c52110b1d1c58297e5f4800061a0726491003633c0e164b542c00014f4849425f662b075511431707136c24174510011d72121d041a-681124e1c3deb9015c9ebb49c11dff93":{"location":"Southington, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1249416e5f010b075354720a1b0a4e230c52110b1d1c58297e5f4800061a0726491003633c0e164b542c00014f4849425f662b075511431707136c24174510011d72121d041a/681124e1c3deb9015c9ebb49c11dff93.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Sterling National Bank","salary":"","summary":" of experience in Risk or Audit functions, preferably in a banking environment CPA, CISA, CIA, or other auditing or risk management...","source":"careerjet","job":"1249416e5f010b075354720a1b0a4e230c52110b1d1c58297e5f4800061a0726491003633c0e164b542c00014f4849425f662b075511431707136c24174510011d72121d041a-681124e1c3deb9015c9ebb49c11dff93","posted":"02-May-25","jobTitle":"Director, Credit Risk Mgmt"},"1a1d41625d011d0f531d4f0d1b4123060b41130d1b71674a534c4a011d6c68044511091507080b5375505f4a1d-874f705766995d49f80b35bcf96b8486":{"location":"Southington, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1a1d41625d011d0f531d4f0d1b4123060b41130d1b71674a534c4a011d6c68044511091507080b5375505f4a1d/874f705766995d49f80b35bcf96b8486.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Sterling National Bank","salary":"","summary":", documentation, and stakeholder management skills. Certifications such as CISA, CRISC, CISSP, or IAM-specific credentials preferred...","source":"careerjet","job":"1a1d41625d011d0f531d4f0d1b4123060b41130d1b71674a534c4a011d6c68044511091507080b5375505f4a1d-874f705766995d49f80b35bcf96b8486","posted":"07-Jun-25","jobTitle":"Manager - IAM Operations"},"184d416479442e1b431d54432c081c0206541b1a6b3a7e0b79445f010c1a4806222a3c412f120149006a28064e42490d690d1d0b44004f116a283a472c7475505f4a1d-d551d7b3948bc175ca186c3b1539f2d9":{"location":"Southington, CT","jobPath":"https://jobviewtrack.com/en-gb/job-184d416479442e1b431d54432c081c0206541b1a6b3a7e0b79445f010c1a4806222a3c412f120149006a28064e42490d690d1d0b44004f116a283a472c7475505f4a1d/d551d7b3948bc175ca186c3b1539f2d9.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Sterling National Bank","salary":"$155000 - 170000 per year","summary":", such as BCBS-239, NIST, COBIT, etc. Extensive knowledge of U.S. Regulatory Reporting (e.g., FFIEC 041, FR Y-14 (Q/M), FR Y-9CCertification Required: (Certified Information Systems Auditor (CISA), Certified Data Management Professional (CDMP), Certified...","source":"careerjet","job":"184d416479442e1b431d54432c081c0206541b1a6b3a7e0b79445f010c1a4806222a3c412f120149006a28064e42490d690d1d0b44004f116a283a472c7475505f4a1d-d551d7b3948bc175ca186c3b1539f2d9","posted":"10-May-25","jobTitle":"Director, IT Audit (Data)"},"1b1a416e42091f024e154e000d412a0e1745171c06010a7872752f20061c4217540c1a41273345631b05191f434a534e4866263a073049110d021a081722351b1a1c49425c5948442b075511431707136c240a4d040400124448580d690d1d0b44004f116959585255-bb9939bb4119ea5e79b2b04395f754c1":{"location":"Norwalk, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1b1a416e42091f024e154e000d412a0e1745171c06010a7872752f20061c4217540c1a41273345631b05191f434a534e4866263a073049110d021a081722351b1a1c49425c5948442b075511431707136c240a4d040400124448580d690d1d0b44004f116959585255/bb9939bb4119ea5e79b2b04395f754c1.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"FactSet","salary":"$141000 - 177000 per year","summary":" with ERP systems like Workday, SAP or Oracle. Certified Information Systems Auditor (CISA), Certified Public Accountant (CPA...","source":"careerjet","job":"1b1a416e42091f024e154e000d412a0e1745171c06010a7872752f20061c4217540c1a41273345631b05191f434a534e4866263a073049110d021a081722351b1a1c49425c5948442b075511431707136c240a4d040400124448580d690d1d0b44004f116959585255-bb9939bb4119ea5e79b2b04395f754c1","posted":"11-Jun-25","jobTitle":"Associate Director, IT SOX Compliance"},"21349559":{"jobPath":"/jobs/21349559/it-support-technician-2-hsit","source":"naylor","job":"21349559","jobTitle":"IT Support Technician 2, HSIT"},"1e19416e54060a1c072745001d1307131c00351a0a1b435f584e59662c17451152433b040d12174900116b204f48485f4410164e6606430b01150b041122270d0a06584249542f251d0d4f1d54060b156f5f531842-640732ba39a02b412c2e08adcff5579f":{"location":"Shelton, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1e19416e54060a1c072745001d1307131c00351a0a1b435f584e59662c17451152433b040d12174900116b204f48485f4410164e6606430b01150b041122270d0a06584249542f251d0d4f1d54060b156f5f531842/640732ba39a02b412c2e08adcff5579f.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Subway","salary":"","summary":", and identity and access management. Certifications such as CISSP, CISM, or CISA are preferred. Experience with cloud security...","source":"careerjet","job":"1e19416e54060a1c072745001d1307131c00351a0a1b435f584e59662c17451152433b040d12174900116b204f48485f4410164e6606430b01150b041122270d0a06584249542f251d0d4f1d54060b156f5f531842-640732ba39a02b412c2e08adcff5579f","posted":"16-May-25","jobTitle":"Cyber Security Architect"},"21154498":{"jobPath":"/jobs/21154498/business-systems-analyst-3-health-sciences-it","source":"naylor","job":"21154498","jobTitle":"Business Systems Analyst 3, Health Sciences IT"},"21412239":{"jobPath":"/jobs/21412239/it-support-technician-2-hsit","source":"naylor","job":"21412239","jobTitle":"IT Support Technician 2, HSIT"},"21382639":{"jobPath":"/jobs/21382639/it-client-technologies-administrator-3","source":"naylor","job":"21382639","jobTitle":"IT, Client Technologies Administrator 3"},"4e4841794807070048184f0411413d1700431d09051a595f3f794807070048184f0411413c0e164b763b0c1d43444f0d7e140a0d4e154c0a1b156c241c42111a1a16495e4f44591d4f3d5711430a090d0714112226011a180a784d484e0d0e024e07546250545d53-519011b3dd62a2440d922c95dd80af24":{"location":"Bridgeport, CT","jobPath":"https://jobviewtrack.com/en-gb/job-4e4841794807070048184f0411413d1700431d09051a595f3f794807070048184f0411413c0e164b763b0c1d43444f0d7e140a0d4e154c0a1b156c241c42111a1a16495e4f44591d4f3d5711430a090d0714112226011a180a784d484e0d0e024e07546250545d53/519011b3dd62a2440d922c95dd80af24.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"M&T Bank","salary":"$141158.45 - 235264.1 per year","summary":"®), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems..., CRI or COBIT frameworks Understanding of risk and control governance and taxonomies Education and Experience Preferred...","source":"careerjet","job":"4e4841794807070048184f0411413d1700431d09051a595f3f794807070048184f0411413c0e164b763b0c1d43444f0d7e140a0d4e154c0a1b156c241c42111a1a16495e4f44591d4f3d5711430a090d0714112226011a180a784d484e0d0e024e07546250545d53-519011b3dd62a2440d922c95dd80af24","posted":"26-Apr-25","jobTitle":"Senior Specialist - Technology and Cybersecurity Risk"},"1b19416944160a0d531b5243210f1a02174e150449325f4f54592f2d011a42064e0204412f120149006a28064e42490d690d1d0b44004f116a250715004300071b716b5e59445965575b1e41-215cb3191425dc4f3c2a1e87493dfdfb":{"location":"Hartford, CT","jobPath":"https://jobviewtrack.com/en-gb/job-1b19416944160a0d531b5243210f1a02174e150449325f4f54592f2d011a42064e0204412f120149006a28064e42490d690d1d0b44004f116a250715004300071b716b5e59445965575b1e41/215cb3191425dc4f3c2a1e87493dfdfb.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Munich Re","salary":"","summary":". CIA and/or CPA required. CPCU, CISA or other technical certifications are a plus. Excellent written and oral...","source":"careerjet","job":"1b19416944160a0d531b5243210f1a02174e150449325f4f54592f2d011a42064e0204412f120149006a28064e42490d690d1d0b44004f116a250715004300071b716b5e59445965575b1e41-215cb3191425dc4f3c2a1e87493dfdfb","posted":"16-May-25","jobTitle":"Internal Audit Director"},"21283709":{"jobPath":"/jobs/21283709/assistant-professor-in-cybersecurity-non-tenure-track","source":"naylor","job":"21283709","jobTitle":"Assistant Professor in Cybersecurity - Non-Tenure Track"},"21370954":{"jobPath":"/jobs/21370954/peabody-museum-security","source":"naylor","job":"21370954","jobTitle":"Peabody Museum Security"},"20516665":{"jobPath":"/jobs/20516665/yale-security-officer","source":"naylor","job":"20516665","jobTitle":"Yale Security Officer"},"4b1b41604c0a0e094206002a06150b150b41184828064e42492f640a1b0b551a410f48201b030c54542b061e5a47544c43070a6c6e1a54061a0f0f0b4561010c0007286a484944104f23461a41040d136c240a4d040400124448580d6005010f4011526250575750-19febeb6a74827687ab033f8daaa2966":{"location":"Southington, CT","jobPath":"https://jobviewtrack.com/en-gb/job-4b1b41604c0a0e094206002a06150b150b41184828064e42492f640a1b0b551a410f48201b030c54542b061e5a47544c43070a6c6e1a54061a0f0f0b4561010c0007286a484944104f23461a41040d136c240a4d040400124448580d6005010f4011526250575750/19febeb6a74827687ab033f8daaa2966.html?affid=f74b1b169ff653e7ebdd310c58e7185b","employer":"Sterling National Bank","salary":"","summary":" of joining the department, including but not limited to CPA, CIA, CISA, CFA, FRM, CRCM. The estimated salary range...","source":"careerjet","job":"4b1b41604c0a0e094206002a06150b150b41184828064e42492f640a1b0b551a410f48201b030c54542b061e5a47544c43070a6c6e1a54061a0f0f0b4561010c0007286a484944104f23461a41040d136c240a4d040400124448580d6005010f4011526250575750-19febeb6a74827687ab033f8daaa2966","posted":"04-May-25","jobTitle":"Internal Audit Manager, Compliance"}}
1. Manages a client department's complete desktop computing environment. 2. Creates and maintains departmental organizational units in the active directory, including analyzing and implementing group policy needs. 3. Maintains computer software by proactive site visits and keeping an inventory of installed operating systems and application software to ensure all versions are up-to-date. 4. Maintains computer hardware and peripherals by keeping an inventory of installed devices, recommending replacements according to guidelines and interacting with vendors in the acquisition of computer products. 5. Installs and coordinates repair of a wide variety of computing devices and peripherals on the desktop and attached to the network. 6. Responds to emergency and routine calls that come in for computer assistance in support of core services such as email, scheduling and backup systems, as well as client department specific applications. Documents all reported problems. 7. Supports clients in the use of their desktop equipment by training users. 8. Works with others to ensure smooth integration of network and software products. 9. Analyzes, recommends, and implements work-group computing solutions to meet client department's needs. 10. Trains other support technicians. 11. Completes and documents technical projects such as the testing of hardware and software products. 12. May perform other duties as assigned.
Required Skill/ability 1: Excellent troubleshooting, critical thinking skills, and the ability to apply independent judgment to research and resolve issues.
Required Skill/ability 2: Ability and willingness to learn new skills as necessary to meet the evolving technology needs of the university.
Required Skill/ability 3: Advanced proficiency with Apple and Windows desktop and mobile operating systems, troubleshooting and resolving miscellaneous hardware, software, network, and AV problems. Advanced knowledge of standard software packages.
Required Skill/ability 4: Excellent communication, interpersonal skills, and attention to detail. Ability to communicate with a diverse user community using diplomacy and professionalism.
Required Skill/ability 5: Ability to work both independently and with a team.
Preferred Education: At least one certification from CompTIA, Microsoft, Apple, or ITIL preferred. Prior experience with ticket management systems, ITIL processes with incident management.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: IT Support Technician 2
University Job Title: IT Support Technician 2, HSIT
Preferred Education, Experience and Skills: At least one certification from CompTIA, Microsoft, Apple, or ITIL preferred. Prior experience with ticket management systems, ITIL processes with incident management.
Eight years of related experience, six of them in the same job family at the next lower level and a high school level education, or six years of related experience and a Associates degree; or two years of related work experience and a Bachelor's degree or an equivalent combination of education and related experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.