https://jobs.isaca.org Latest ISACA Career Center Jobs Sun, 10 May 2026 11:11:41 Z https://jobs.isaca.org/jobs/rss/22193574/it-customer-support-entry https://jobs.isaca.org/jobs/rss/22193574/it-customer-support-entry Walla Walla, Washington, IT Customer Support/Entry Walla Walla Community College Salary: $5,249.00 - $6,890.00 Monthly Job Type: Job Number: 2026-482CS Location: Walla Walla, WA Department: BUSINESS SERVICES Closing: Continuous Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. Description Walla Walla Community College (WWCC) is seeking applicants for IT Customer Support/Entry at the Walla Walla campus. At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability. This position is open until filled. First consideration will be given to applicants whose complete application has been received by 4/17/2026 @ 11:59pm PST. See Required Application Materials section for more information General Responsibilities: This position reports to the Assistant Director, Technology Services and is responsible to: Serve as the main point of contact between students, faculty, or staff and the Technology Services department. Answer customers' questions via walk up counter, email, telephone. Ticketing system, or chat. Help customers set up their computer systems and mobile devices. Troubleshoot and resolve software and hardware problems related to desktop PCs (Windows and MAC) and mobile telephone/computing devices. Working with Technology Services staff, consult with faculty on instructional needs related to instructional hardware and software. Work with senior technicians to create and deploy desktop images and software updates. Support remote instruction and collaboration software and hardware. Essential Functions: Respond to support calls and support tickets for students/faculty/staff desktop/mobile computer issues across campus. Troubleshoot software and hardware problems on networked PCs. Performed using: Troubleshooting skills, knowledge of specialized instructional software, customer systems and applications (e.g., Office, browsers, (staff, student) and customer management systems, etc.). Create desktop image, and image lab PCs over the network, deploy updates to Windows and MAC Operating Systems, mobile devices and third-party applications. Performed using: Troubleshooting skills, knowledge of specialized instructional software, and knowledge of third-party imaging and update deployment software, customer systems, and applications (e.g., Office, browsers, etc.). Ability to consult with multiple divisions within the organization. Work with Technology Services staff and instruction faculty on issues with software and hardware in a college classroom setting. Assess issue, find solution to issue, test solution, implement and document issue remediation. Performed using: Work with instruction faculty on issues with software and hardware in a college classroom setting. Competencies Customer Service - The ability to demonstrate patience with customers and remain calm while creating positive experiences for our customers. Critical Thinking Skills - The ability to isolate problems by eliminating unrelated causes. Communication Skills - Ability to clearly and effectively communicate with all types and levels of individuals via speech, written word, and non-verbal communication methods. Technical Knowledge - knowledge of current hardware and software, technical solutions and how to deploy maintain and troubleshoot them. Research - the ability to seek out solutions for existing issues or desired outcomes that meet the needs while being compliant with security policies and within budget. Consulting - the ability to provide expert advice in technical matters. Technical Writing - the ability to create clear and succinct documentation for policies, procedures, charters, and status updates to management. Teamwork - The ability to effectively work as a constructive member of the Technology Services Team and to keep both management and colleagues advised of issues. Required Qualifications: Any combination of education, experience, and/or training that provides the applicant with the knowledge and skills to perform the job may be considered by the college. Bachelor's degree in Technology; or a two (2) year degree in Computer Technology, Educational Technology, AA Transfer, and one (1) year of technology experience. Professional experience may substitute for education at the discretion of the College. Two (2)+ years of customer services-based experience. Bilingual English/Spanish Preferred Qualifications: Master's degree in computer technology, Educational Technology, Computer Science. Ability to maintain constructive working relationships. Experience with communicating technical information to both technical and non-technical audiences and handling technical documentation. You don't check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you're excited about this opportunity but your experience doesn't align perfectly with every single qualification in the job description, we encourage you to still consider applying. Conditions/Terms of Employment This classified position is in a bargaining unit for which WPEA Higher Ed is the exclusive representative. Work is performed in a semi-open office setting with frequent interruptions. Hazards include long-term viewing of monitors, repetitive arm, hand, and finger motions, heavy equipment, and sharp edges. Use of hand tools (screwdriver, plier, etc.), carts. Must be mobile enough to climb under or over desks and equipment or climb ladders to review configurations and be able to occasionally lift equipment weighing up to 50 pounds with or without the help of hand truck or dolly. Must be able to provide Help Desk and Desktop services as required phone, e-mail, and in-person. Must be able to meet and work with individuals and groups from multiple departments and divisions on campus. The position work schedule will typically be Monday through Friday 8-hours each day. During the summer, work schedule is Monday through Thursday 10-hours each day. Periodic travel, usually to campus 100 miles away or to workshops or meetings anywhere in the state. Must be able to provide Help Desk and Desktop Support services as required via phone, e-mail, and in-person. Must be able to meet and work with individuals and groups from multiple departments and divisions on campus. The college has an excellent benefit program including medical, dental, life and long-term disability insurance; paid sick leave; paid vacation leave; and retirement plan. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP) unless declined at time of hire. WWCC requires all employees to participate in direct deposit for payment of salary. The college is tobacco free. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment, and successfully complete a probationary period. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates will be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Required Application Materials This position is open until filled with priority consideration given to those applicants who submit a complete application by April 17, 2026 at 11:59 PM PST . To qualify for priority consideration, applicants must submit a complete application packet, which includes the following: Online application Cover letter (In the cover letter, please describe why you would like to join the Technology Services staff of WWCC and what qualities, strengths, and experiences you would bring to the college.) Resume Names and contact information for three professional references. Answers to three (2) supplemental questions Unofficial transcripts for application purposes; official transcripts are required prior to an official start date. Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627 or email them directly at support@governmentjobs.com . WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion. Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process, please contact the Human Resources Office at (509) 527-4224 - TDD (509) 527-4412, email personnel@wwcc.edu , address: 500 Tausick Way, Walla Walla WA, 99362. To apply, please visit https://www.schooljobs.com/careers/wwcc/jobs/5305059/it-customer-support-entry jeid-b3837a1120874c4b9f4ec9ae60808000 Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency Sun, 10 May 2026 02:28:20 -0400 https://jobs.isaca.org/jobs/rss/22144128/physical-security-analyst-senior https://jobs.isaca.org/jobs/rss/22144128/physical-security-analyst-senior Tacoma, Washington, Tacoma Power's Power Shared Services Section is seeking an experienced Physical Senior Security Support Analyst  to join their team! In this role you will assist with functions that are critical in safeguarding Tacoma Public Utilities assets and ensuring compliance with federal standards in the energy industry. The successful candidate, preferably holding Certified Protection Professional (CPP) and Physical Security Professional (PSP) certifications, will be the primary Subject Matter Expert for NERC CIP-003-8 and FERC D2 SI physical security requirements. In this critical position, the Physical Senior Security Support Analyst will be responsible for the meticulous management and regulated documentation of physical security plans, programs, and maps. The role involves ensuring strict adherence to NERC and FERC requirements, particularly NERC CIP-003-8 and FERC D2 SI, to maintain Tacoma Power's compliance and mitigate the risk of substantial monetary penalties. Additionally, the position will provide valuable assistance with other applicable reliability standards, with a notable focus on NERC CIP-006. Join our team and contribute your expertise to the essential mission of protecting our assets and maintaining regulatory compliance in the dynamic energy industry. Responsibilities Include : Compliance Coordination Develop, audit, and revise security documents for Tacoma Power’s 7 Hydropower Projects, encompassing annual compliance certifications, vulnerability assessments, threat assessments, security plans, and physical security checklists. Serve as the primary reporting expert for security incidents and suspicious activities, adhering to 18 CFR 12.10, and report to the FERC D2SI Security Branch. Coordinate and actively participate in FERC Physical Security Inspections, annual drills, and Emergency Action Plan (EAP) exercises. Collaborate with Tacoma Power's Dam Safety group to provide responses and status reports, ensuring the submission of follow-up reports and recommendations to FERC on physical security-related matters. Manage compliance activities resulting from exercises, inspections, and audits related to physical security recommendations. Security Plan Maintenance Manage the maintenance of security processes, policies, plans, and procedures for TPU properties governed by NERC CIP-003-8 federal standards to ensure proper security levels and federal compliance, avoiding financial penalties. Act as the primary subject matter expert in maintaining Tacoma Power's CIP low impact physical security plans, including detailed maps and critical asset inventories, crucial for protecting assets and ensuring compliance. Monitor and respond to the CIP low impact key/lock replacement program in accordance with Tacoma Power Staff Procedure E-4, ensuring effective security measures are consistently upheld.   Qualifications Minimum Education* Bachelor's degree in business or public administration, criminal justice or directly related field Minimum Experience* 4 years of security program administration, including administration and coordination of electronic security systems and/or directly related field Licensing, Certifications and Other Requirements Washington State Driver's License This position will require individuals to complete annual training and pass a comprehensive personal risk assessment (background check) prior to employment and every five years thereafter as required by federal regulatory requirements (NERC-CIP) *Equivalency: 1 year of experience = 1 year of education If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table. Selection Process & Supplemental Information   This recruitment is being managed by Kye Merritt, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on  LinkedIn ! Compensation & Benefits Pay Details:  Annual Salary:  $98,280.00 - $138,320.00 Employee Benefits | City of Tacoma Tacoma Power   Tacoma Power  is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny:  http://www.cityoftacoma.org/ https://www.mytpu.org/ http://www.traveltacoma.com/ City of Tacoma’s Commitment to Diversity, Equity, and Inclusion A Commitment to Equity & Diversity  At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all. If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table. The Community Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures. Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum. With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video! View this exciting video to learn more about the City of Tacoma:  https://www.youtube.com/watch?v=2n5MWl8KFvI Application Process Interested individuals should apply online by completing the application and attaching a resume and cover letter by the closing date and time listed on the job announcement. Applications received without attaching the required materials may not progress in the selection process. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process, which may include a work problem. Appointment is subject to passing a background check.  Get Assistance For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement. For technical difficulties using the NEOGOV system, call the applicant support line at 1-855-524-5627 between 6:00a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes. Communication with the City of Tacoma We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Mon, 23 Mar 2026 15:52:01 -0400 https://jobs.isaca.org/jobs/rss/22006055/is-division-head https://jobs.isaca.org/jobs/rss/22006055/is-division-head Seattle, Washington,   Seattle Country Day School Job Description Job Title: Intermediate School Division Head Reports To: Head of School Starting Date: July 1, 2026 Seattle Country Day School (SCDS) is an independent school that serves more than 400 gifted students, grades K–8, on a 2.4-acre campus on the north slope of Queen Anne Hill in Seattle, Washington. At SCDS, we know gifted children can be intense, verbal, and imaginative; we also know that gifted children come from every community, every race, and every socioeconomic class. At SCDS, our students find a warm, welcoming classroom, one based around the concept of inquiry, a method where teachers encourage students to explore, to ask questions, to experiment, and to create. The school also prioritizes social-emotional learning, which is informed by diversity, equity, and inclusion concepts. This attention to the whole child, and to the world they live in, stimulates children’s intellect and imagination and helps foster qualities such as flexibility, empathy, integrity, and compassion. SCDS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SCDS are made without regard to race, color, religion, sex, age, national origin, citizenship, veteran, military, or marital status, disability, genetic information, sexual orientation, gender expression/identity, pregnancy (including childbirth and related medical conditions), or any other status protected by applicable law. SCDS will not tolerate discrimination or harassment based on any of these characteristics. We encourage everyone who is interested in this position to apply. Qualifications for the Position The intermediate school division head should have a deep understanding of the mission of the school and a clear vision of excellence in education at the intermediate school level, and also be able to articulate Seattle Country Day School’s mission, core values, program, and culture to prospective families, as well as represent the school to all constituents. A minimum of 5 years administrative experience in an educational setting, including oversight and evaluation of academic programs and faculty supervision are expected, other commensurate experience may be considered. The intermediate school division head should provide leadership to fourth and fifth grade teachers, students and families. A minimum of a master’s degree is required as is classroom teaching experience. Excellent interpersonal skills are required. The intermediate school head must also have excellent written and oral communication skills and be able to organize and prioritize a complex and dynamic set of priorities. The successful candidate will have an outstanding academic background, relevant supervisory experience, knowledge of the cognitive and emotional development of gifted children, knowledge of curriculum design and modification for gifted students. Essential Functions The intermediate school division head is responsible for, and works closely with the head of school, on all aspects of the intermediate school program. Responsibilities include but are not limited to: Students and the intermediate school program - Oversee the academic program including monitoring and communicatingstudent academic progress, the reporting process, and parentconferences; - Create and maintain intermediate school class schedule, and work withother division heads to coordinate a master schedule; - Facilitate the implementation of the SCDS mission and philosophy in termsof student academic, social, and emotional development; - Oversee student life issues, local field trips, attend 2 to 3 day overnighttrips; - Attend parent conferences and other parent meetings as necessary. Faculty leadership and supervision -Articulate division philosophy and goals; -Facilitate professional growth and communication among the intermediateschool faculty; -Understand and articulate inquiry teaching/learning methodology; -Visit classrooms and provide regular feedback to faculty. Provide writtenfeedback in the form of an evaluation on a regular basis; -Establish supportive relationships with faculty, provide coaching andmentoring for division members who are new or otherwise in need ofassistance. Administration -Provide general planning and management of the intermediate schooldivision, including oversight of the academic program, the day-to-dayclass and activity schedule, special events and student behavior issues; -Plan and facilitate intermediate school faculty meetings; -Work in partnership with the Director of Teaching and Learning to ensurecurricular alignment with school academic standards and with otherdivisions; -Understand and articulate the mission and core values of Seattle CountryDay School in a variety of professional settings; -Assist the head of school and chief financial officer in carrying out schoolpolicies, budgets, and business practices; -Assist in the recruitment and hiring of intermediate school faculty; - Communicate with intermediate school families and the SCDS community-at-large regarding intermediate school activities, events, and other issues; - Participate in and assist with the implementation of the Winterim program; - Attend meetings with other members of the senior leadership team. - Work with the admissions director throughout the admissions process including evaluating candidates and participating in enrollment decision making. Responsibilities - Other duties as assigned. This position is full-time, exempt, and based on a 12-month schedule. Flexibility and availability to work hours outside of the regular school day are required. SCDS offers a competitive salary and benefits package. The salary range for this position is $150,000-$175,000. Benefits include medical, dental, vision, life insurance and long-term disability, retirement plan, and section 125 plan. Application Process Applicants should download an application from seattlecountryday.org/about-scds/employment . Submit this completed application, a letter of interest, and a resumé with references to humanresources@seattlecountryday.org . Wed, 28 Jan 2026 16:11:26 -0500