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Internship Stipend
$5500 total stipend (paid over the course of the internship)
Internal Number: 1062
Position Summary The IT Help Desk Summer Internship is a structured, engaging eight-week experience designed for students interested in IT field. Interns will gain hands-on experience supporting service desk operations and key projects such as laptop provisioning, and end-user technical support, while developing professional and technical skills for entry-level IT roles.
Areas of Contribution
Observe and participate in IT Help Desk and service desk operations
Learn techniques and skills to assist with laptop provisioning, imaging, deployment, and refreshes
Participate with first-level support for hardware, software, and access issues
Assist with asset inventory and device lifecycle management
Participate in team projects, training, and process improvements
Qualifications
Currently enrolled in a college or university in an IT-related field
Basic knowledge of Windows/macOS and common applications
Strong interest in IT support and customer service
Skills & Competencies Gained
Hands-on IT Help Desk and service desk experience
Laptop provisioning and asset management skills
IT ticketing system and troubleshooting experience
Professional communication, teamwork, and customer service skills
Learning Opportunities
Laptop deployment and refresh initiatives
Service desk documentation and knowledge base creation
IT asset inventory and lifecycle projects
Internship Details
This is an 8-week, full-time, paid Summer internship scheduled from June 15, 2026, through August 7, 2026. The selected candidate will be required to report onsite to the AIA Global Campus 5 days per week. Location- 1735 New York Avenue NW; Washington, DC 20006.
Eligible applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.
Application Instructions
Submit a resume and cover letter by May 13, 2026. Your cover letter should address why you want this internship. Applicants selected for an interview will be contacted with next steps.
