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Business Process Developer / AI Specialist - Information Technology
Ashland University
Application
Details
Posted: 02-May-26
Location: Ashland, Ohio
Internal Number: 8280
Job Description:
Position Summary:
This role partners with departments across campus to improve operational efficiency through automation, system integration, and responsible use of artificial intelligence. This role identifies opportunities to streamline business processes and designs scalable solutions that enhance service delivery and organizational effectiveness.
Key Responsibilities:
Collaborate with campus departments to analyze business processes and identify opportunities for automation and integration.
Design, develop, test (with end users), and deploy automated workflows and system integrations.
Build custom solutions that streamline operations and improve data flow across platforms.
Utilize approved AI tools to enhance daily business functions, improving efficiency, organization, and outcomes.
Evaluate and recommend when AI solutions are suitable versus when traditional approaches are more effective.
Provide documentation, training, and ongoing support to ensure successful adoption of implemented solutions.
Work closely with the IT Security team to ensure all solutions comply with institutional policies, data governance standards, and cybersecurity requirements.
The ideal candidate combines strong technical development skills with business process analysis expertise and a practical understanding of AI applications. This role requires collaboration, critical thinking, and a commitment to responsible and strategic technology implementation.
Desired Skills
AI Integration & Agentic AI Development
API Development
MS Graph
Node.js
Python
SQL
Microsoft Power Platform, including Canvas and Automate
Power BI
Workflow design
System integration
Technical documentation
User support and training
Strong analytical thinking and attention to detail
Strong problem-solving skills
Excellent communication and collaboration skills
Required Qualifications:
Bachelor's degree (Computer Science, Management Information Systems or related field). Or, in lieu of a Bachelor's degree: Associate's degree plus an additional combination of education or experience in computer science equivalent to three additional years.
Three (3) years working with users in requirements gathering, developing, and implementing reports and developing documentation in enterprise application systems.
Familiarity with SQL working with relational databases.
Solid understanding of database and data warehouse concepts.
Proven leadership in a successful, customer-centric IT environment.
Excellent analytical and quantitative skills with knowledge of computer applications for data analysis and report development.
Ability to work on multiple projects concurrently, prioritize, schedule, and meet deadlines.
Advanced skills in the use of troubleshooting and repair technology applications.
Ability to work in a team setting, collaborate, and communicate efficiently to enhance technology.
Applicant must be currently authorized to work in the United States. Ashland University will not sponsor or take over sponsorship for an employment visa.
Ashland University, ranked in the top tier of colleges and universities in U.S. News and World Report’s National Universities category for 2017, is a mid-sized, private university conveniently located a short distance from Akron, Cleveland and Columbus, Ohio. Ashland University places great emphasis on the importance of each individual. The phrase “Accent on the Individual” has been our motto for many years and, hopefully, characterizes well the nature and content of the campus environment. It means that our concern for the student extends beyond ensuring a quality education in the classroom and laboratory to include a commitment to provide a stimulating and supportive environment in every respect.Translating the ideas of our Mission Statement into the realities of everyday life is the responsibility of each Ashland University employee. These ideas must be evidenced daily in the classroom, residence halls, each teaching site, on the playing fields and in our interaction with others. It should be the goal of each Ashland University employee to ensure that our Mission Statement is not merely words on paper but a true reflection of who and what we actually are and intend to be in the future.