The IT Project Coordinator will support the planning, coordination, and execution of technology projects within the Syracuse University ITS Enterprise Application Services (EAS) team. Working under the direction of EAS leadership, this role will assist with project documentation, schedule tracking, stakeholder communication, and status reporting across a portfolio of small to medium-sized IT initiatives. Projects may include software upgrades, new module implementations, and operational process improvements. The ideal candidate is organized, detail-oriented, and eager to develop project management skills in a higher education IT environment. This is an excellent opportunity for an early-career professional looking to grow into a full project management role.

Education and Experience:

Bachelors degree in Information Technology, Business, Communications, or a related field required.
No prior professional experience required; relevant internship, coursework, or academic project experience in project coordination, technology, or operations is preferred.

Skills and Knowledge:

Familiarity with project management concepts and methodologies (coursework or certification such as CAPM, Google PM Certificate, or similar a plus)
Strong organizational skills with attention to detailClear written and verbal communication skills
Proficiency with Microsoft Office (Word, Excel, Outlook, Teams); experience with project tracking tools (Smartsheet, Asana, Planner) a plus
Ability to manage multiple tasks simultaneously and meet deadlines
Curiosity about enterprise technology systems and higher education IT
Working knowledge of AI-powered tools and their potential to streamline and improve business processes. Ability to identify opportunities where AI solutions can reduce manual effort and support data-driven decision-making. Familiarity with AI assistants (such as Anthropics Claude, Microsoft Copilot, ChatGPT, or similar tools) and a willingness to apply them in functional analysis and documentation activities.

Responsibilities:

Maintain project documentation including charters, schedules, meeting notes, and status reports across active EAS projects.
Coordinate project activities by scheduling meetings, tracking action items, and following up with team members and stakeholders to keep work on track.
Support communication between EAS, vendors, and university stakeholders; draft status updates and project correspondence under the direction of EAS leadership.
Assist with requirements gathering, testing coordination, and go-live preparation for system implementations and upgrades.
Contribute to operational process documentation and continuous improvement efforts within the EAS team.

About Syracuse University:

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:

To apply, visit https://www.sujobopps.com/postings/112986

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

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About Syracuse University

Syracuse University is a place where talent, desire, and opportunity thrive. In 12 different schools and colleges that span the liberal arts and professional disciplines, students, faculty, and staff from diverse backgrounds come together to learn, create, and break boundaries. The University is also a vital part of the community, providing services as well as being a leader in employee benefits, work-life and organizational development, training, student employment, staff relations, and workforce diversity. Syracuse itself is located at the crossroads of New York State, and offers a lush landscape of seasons. From fun-filled summers in the Finger Lakes to snowy winters that thrill outdoor sports enthusiasts, the area truly has something for everyone.

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