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Overview

Required Skills and Abilities

1. Demonstrated excellent oral, written, and analytical ability. Demonstrated leadership and management skills. Proven ability to work collaboratively and independently with various groups within a complex organization. Proven ability to formulate long-term goals and strategies to ensure a high level of service.
2. Ability to make rapid and appropriate judgments during emergency situations involving building systems failures, security incidents, and threats to collections, occupants, or physical assets.
3. Demonstrated building and facility systems knowledge and management skills, including HVAC, MEP, building automation systems, and code compliance. Demonstrated problem-solving skills and ability to manage multiple priorities and projects to successful completion.
4. Demonstrated security program management skills. Experience leading security operations in environments with high-value collections, cultural property, or comparable security requirements. Ability to develop and implement security policies, procedures, and training programs.
5. Proven ability to manage budgets and recommend cost-effective solutions. Ability to synthesize technical and programmatic needs, develop alternative solutions, and evaluate and convey requirements to library leaders, Yale Facilities, vendors, and contractors.

Preferred Skills and Abilities

Principal Responsibilities

1.    Ensure timely response to building operations and security emergencies on a 24x7 basis, including fire and intrusion alarms, building system failures, and other urgent conditions.
2.    Develop and maintain strong relationships with colleagues and partners in Yale Facilities (particularly trades, custodial, and maintenance), Yale Police, Public Safety, and other security and cultural property protection programs throughout the university; vendors; and colleagues at Yale, in the community, and in the profession. Be a trusted partner to library managers and staff. Maintain a strong commitment to customer service personally and throughout the building operations and security teams, including service quality from vendors and university providers.
3.    Administer, direct, and manage budgets of Library Building Operations and Library Security, consistent with university policies and procedures, including planning, monitoring, and adhering to budget. Directly supervise the Assistant Director of Library Building Operations, the Head of Library Security, and a Program Coordinator.
4.    Lead multi-year planning for Capital Replacement Charge (CRC) building stewardship of buildings and spaces self-supported by library endowments, including Beinecke Library locations on central campus and at Library Shelving Facility and 344 Winchester, as well as Lewis Walpole Library in Farmington. Advise Yale Facilities and library leaders on priorities for multi-year planning for capital maintenance stewardship of buildings and spaces supported by central university CRC funding, including Sterling Memorial Library, Arts Library, Bass Library, Marx Library, Music Library, Library Shelving Facility, and Yale Library Technical Services at 344 Winchester Avenue. Collaborate with the Director of Library Space Strategy and Planning where capital maintenance intersects with space planning priorities.
5.    Serve as the lead on building and facility systems, infrastructure, occupants, program uses, regulations, and policies. Advise, consult, and intervene as needed to minimize impact of repairs and construction projects on program uses, and to assure safety and code compliance. Manage vendors including mechanical sub-contractors assigned to any sites within the library system.
6.    Ensure that effective services are in place for staff to report building, maintenance, and custodial problems, and work closely with Yale Facilities Superintendents and Area Managers to ensure that problems are resolved in a timely manner.
7.    Work closely with the Preservation Department and university colleagues to manage and mitigate risk to cultural heritage property, building occupants, and physical assets. Identify, prioritize, and address actual and potential issues that place library collections at risk.
8.    In partnership with Library Preservation, Yale Facilities, and the Director of Library Space Strategy and Planning, take ownership in emergencies to provide leadership, communication, and support in disaster recovery and emergency response operations, providing leadership and direction to responders to protect staff, collections, and physical assets during an emergency.
9.    Provide broad leadership of library security operations, with an emphasis on special collections security throughout Yale Library. Ensure that security policies, procedures, and training programs meet current needs, comply with applicable regulations, and are applied consistently. Assess the adequacy of security across library locations on an ongoing basis, including through periodic security audits, as library spaces, uses, and the library's collections portfolio evolve - with particular attention to locations where special collections presence is growing or changing.
10.    Work with Yale University Security and vendors to ensure that all security systems, including access control, are effective and operational. Ensure that access and keys are granted and revoked appropriately and in a timely manner. Collaborate with university-wide emergency management coordinators to maintain emergency response and evacuation plans for library spaces.
11.    Assure compliance with safety and building code standards and specifications within university policies and procedures. Ensure that regular inspections are conducted of all roofs, windows, security installations, fire equipment, mechanical systems, and physical construction to ensure reliability and compliance with codes and building standards.
12.    Work closely with the Director of Library Space Strategy and Planning to coordinate on capital and renovation projects where building operations and planning responsibilities intersect. Actively support mutual coverage of essential leadership responsibilities by maintaining shared awareness of active projects, priorities, risks, and emerging decisions across both domains.
13.    Participate and provide leadership as needed in committees in the library and across the university. Represent the library in university-wide committees and groups as needed. Effectively represent Yale Library needs, opportunities, and impact at the university level.
14.    As appropriate, contribute at the national/international level, recognize library and cultural property protection trends and opportunities, and use this knowledge to enrich local programs and strategic planning. May represent Yale Library at local, regional, national, and international levels.
15.    May perform other duties as assigned.

Required Education and Experience

Bachelor's degree and 8 years' experience in building operations, facilities management, security management, or equivalent combination of education and experience. Strong supervisory experience.

Preferred Education and Experience

Experience in an academic, museum, or other cultural institution setting. Demonstrated ability with building automation systems, monitoring and controls systems, and Mechanical/Electrical/Plumbing systems. Experience with special collections or cultural property security. Experience in multi-site building operations management.

Physical Requirements

Ability to climb stairs, inspect roofs, access crawl spaces, move between buildings, inspect drawings, and drive a vehicle.

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Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

About Yale University

Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.

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