POSITION SUMMARY:  The Risk Management Associate is responsible for supporting the company’s risk management efforts across the portfolio, with a primary focus on insurance compliance, renewals, and claims administration. This role ensures that tenants and vendors maintain required insurance coverage, assists with policy renewals, and coordinates claim tracking and resolution to reduce liability exposure across a portfolio of real estate assets.

KEY RESPONSIBILITIES:

Tenant Insurance Compliance

• Monitor and enforce tenant insurance requirements across the retail real estate portfolio.
• Track certificates of insurance (COIs) and ensure coverage meets lease requirements and information is displayed accurately.
• Identify deficiencies (e.g., expired policies, insufficient coverage, incorrect additional insured, etc.).
• Coordinate with internal departments and third-party vendor to resolve non-compliance issues.
• Maintain accurate compliance records.

Vendor Insurance Compliance

• Collect, review, and track vendor COIs prior to contract execution and throughout engagement.
• Ensure vendors meet company insurance standards (GL, WC, Auto, Umbrella, etc.).
• Verify additional insured status and required endorsements.
• Communicate directly with vendors and brokers to cure deficiencies.
• Support onboarding process by performing insurance compliance checks.

Insurance Renewals

•  Assist in the preparation and coordination of annual insurance renewals.
• Compile property schedules, exposure data, and loss history.
• Work with brokers and carriers to gather quotes and evaluate coverage.
• Track renewal timelines and ensure no lapses in coverage.
• Support policy comparisons and documentation of coverage changes.

Claims Management

• Intake and track insurance claims and flag incidents that could result in a claim in the future.
• Coordinate with property teams, vendors, and insurance adjusters.
• Maintain claim logs, documentation, and status updates. 
• Monitor claim progress and assist in timely resolution.
• Identify trends and recurring issues to support risk reduction strategies.

Reporting & Risk Analysis

• Maintain centralized tracking for compliance, renewals, and claims. 
• Produce regular reports on compliance rates, claims, and renewal status.
• Highlight high-risk tenants, vendors, or properties.
• Support initiatives to reduce liability exposure across the portfolio.

Process Improvement & Compliance

• Assist in developing and refining internal risk management procedures.
• Ensure alignment with company policies and insurance requirements. 
• Partner with legal and operations teams on risk-related initiatives.

QUALIFICATIONS:

Required

• 3–7 years of experience in risk management, insurance administration, property management, or related field.
• Strong understanding of insurance concepts (COIs, liability coverage, endorsements). 
• High attention to detail and organizational skills.
• Proficiency in Excel.
• Strong communication skills.

Preferred

• Experience in real estate.
• Familiarity with platforms like Yardi or similar systems. 
• Experience working with insurance brokers and carriers.
• Knowledge of claims processes and documentation.

About Poline Search Partners

Poline Search Partners is an international executive search firm specializing in the shopping center industry. We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.

Connections working at Poline Search Partners